Cultural Learnings of America for Make Benefit Glorious Nation of Britain
A new report into customer engagement produced by e-consultancy reveals that UK firms are likely to significantly deepen their commitment to Web 2.0 technologies over coming months. The authors, who polled 800 internet and customer experience professionals to obtain the results, found that: 42% are planning to apply user-generated content (UGC) to their websites in the [...]
November 24, 2006