What I Learned About Word of Mouth

Thanks to Simon from Green for sorting me out a press pass to Word of Mouth Communications. A very inter­esting day which I thor­oughly recom­mend the next time it comes around. I’m going to write about three cough… two of the present­a­tions in three … two posts, to keep me stocked up with new material

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Out of Touch or Moral Guardian?

Chris Riley has come up with a great idea for tracking exactly how in touch the BBC website is with its readers. His BBC Touch site compares the top ten head­lines on the BBC News front page against their pop­ularity — the news that was actually read.

This brief sample shows that we’re a bit

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Cultural Learnings of America for Make Benefit Glorious Nation of Britain

A new report into customer engage­ment produced by e-​​​​consultancy reveals that UK firms are likely to sig­ni­fic­antly deepen their com­mit­ment to Web 2.0 tech­no­lo­gies over coming months. The authors, who polled 800 internet and customer exper­i­ence pro­fes­sionals to obtain the results, found that:

42% are planning to apply user-​​​​generated content (UGC) to their websites in

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Not So Lonely

The new Wired has a great feature about the lonelygirl15 story. Lonelygirl15, you will remember, was a hit YouTube vlog about a teenage girl, her family and her ambiguous rela­tion­ship with her friend Daniel. You’ll also recall that the central char­acter, Bree, turned out to be an actress called Jessica Rose, working with a guy called

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Proof YouTube is Good for TV

It’s always been obvious that watching 5-​​​​minute segments of TV pro­grammes on YouTube is likely to increase people’s desire to watch the real thing. Pete Cashmore reports that yes­terday, some proof has emerged. US TV network CBS has announced that viewer figures have risen con­sid­er­ably since striking a deal to create their own Continue reading Proof YouTube is Good for TV

Pretty Infographic; No Substance

Research outfit InStat has produced a press release relating to a new report. The release, which was promoted to the digg home page, says that:

User-​​​​Generated Content (UGC), such as that found on YouTube and MySpace, will continue to grow sig­ni­fic­antly in pop­ularity and generate increasing revenue over the next several years, reports In-​​​​Stat (http://www.in-stat.com).

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