Tag Archives: podcasts

To Dell and Back

I left a comment on a blog that wouldn’t leave me alone all day. So here’s a fuller response, and I hope it breaks my blogger’s block. Antony Mayfield is delighted with Dell’s approach to social media, as represented in this video interview, in particular. Even without that, it’s clear that the company has embraced many [...]
Posted in business, social media, web 2.0 | Also tagged , | 6 Comments

Cultural Learnings of America for Make Benefit Glorious Nation of Britain

A new report into customer engagement produced by e-consultancy reveals that UK firms are likely to significantly deepen their commitment to Web 2.0 technologies over coming months. The authors, who polled 800 internet and customer experience professionals to obtain the results, found that: 42% are planning to apply user-generated content (UGC) to their websites in the [...]
Posted in blogs, social media, stuff, web 2.0 | Also tagged , , | 1 Comment