This post is a follow-up to the last, rather less complimentary one, Goodbye, Carphone Warehouse, You Lied and Cheated…
At 10am this morning – and it’s Saturday on a bank holiday weekend, you’ll note, I got a call from Sarah, a customer services manager at Carphone Warehouse. She gets Google Alerts for mentions of the company’s name on her Blackberry, and …read the rest of this article
Social tools, devices and web evolution are creating epochal change in media, society and business. The plan is to 
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