If you need the history - I had a big problem with the company (blogged here), which was resolved the day after I wrote a post about it on this site (blogged here).
A lot of people might see this as a victory for blogs and bloggers. I’d agree, sure. But, on reflection, I think it’s [...]
Tag Archives: blogs
A Last Note on the Carphone Warehouse Incident
May 24, 2008 – 5:06 pm
How Carphone Warehouse Regained My Trust
May 24, 2008 – 11:44 am
This post is a follow-up to the last, rather less complimentary one, Goodbye, Carphone Warehouse, You Lied and Cheated…
At 10am this morning - and it’s Saturday on a bank holiday weekend, you’ll note, I got a call from Sarah, a customer services manager at Carphone Warehouse. She gets Google Alerts for mentions of the company’s [...]
Upgrade to Wordpress 2.3.1
November 29, 2007 – 6:01 pm
If this is here, then my upgrade to the latest version of Wordpress and a new theme won’t have been a complete disaster. If it isn’t here, then let’s keep it to ourselves, eh?
The newest thing is native support for tags, as well as categories. Everything is miscellaneous, of course (check this fantastic video of [...]
Blogging Asia
December 7, 2006 – 11:50 am
Blogging Asia: A Windows Live Report shows that blogging is already a significant force in Asia. Haven’t been able to find the original report online, but I’ve been able to piece together the following from here, here and here.
46% of the online population in Asia have a blog (compared to just 8% of US web [...]
A Better Impression
December 6, 2006 – 3:56 pm
The UK’s best-known website auditing firm, ABCe, will move to measuring unique users instead of page impressions as its mandatory measurement metric. Page impressions have come under fire as a metric for several reasons, not least the ability to fake results by splitting a story over several pages.
This is good news for professional blogs: Because [...]
More Word of Mouth
December 2, 2006 – 3:41 pm
Opening the WoM Communications conference, Steve Barton of Keevil Barton Kershaw talked about the reasons word of mouth matters more than ever. He cited research that states we receive over 3000 messages a day about products and services (source unknown, but I can believe it. Here is some info). We’re not able to process that [...]
What I Learned About Word of Mouth
December 1, 2006 – 7:24 pm
Thanks to Simon from Green for sorting me out a press pass to Word of Mouth Communications. A very interesting day which I thoroughly recommend the next time it comes around. I’m going to write about three cough… two of the presentations in three … two posts, to keep me stocked up with new material [...]
A Blog Code of Ethics
November 28, 2006 – 6:54 pm
Update:
Toulmin was apparently quoted out of context in the original story and the BBC has changed their story to show a more balanced opinion.
The Press Complaints Commission director Tim Toulmin thinks blogs should be covered by a voluntary code of practice like that for UK newspapers. The BBC reports that he made the [...]
Blogging Beyond the Boundaries
November 28, 2006 – 3:11 pm
The online academic journal Reconstruction has a special issue devoted to blogs and blogging. It includes a paper from one of my favourite Aca/Fans, Danah Boyd, entitled ‘A Blogger’s Blog: Exploring the Definition of a Medium’.
What follows is a summary/simplification with a tiny pinch of comment.
She’s talking about the difficulties involved in defining the medium, [...]
Talking Blogs
November 28, 2006 – 11:05 am
Ewan McIntosh has been good enough to provide his notes for a talk giving an introduction to blogging he gave at an LTS event. Archly titled ‘Just because you can blog in one click doesn’t mean you should…‘, his talk covers seven main themes:
Authenticity: Don’t make your people take the 5th Amendment
Blogs are conversations - [...]
