The rudeness of success

June 27th, 20063:44 pm @ Ian Delaney

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Dan Gilmore won’t be giving second chances to those who snub him…Bubble Behavior Coming Back?:

Bubble Behavior Coming Back?
June 21st, 2006 Dan Gillmor’s Blog, by Dan Gillmor, on 06/20/06 at 05:10 AM

Back in the 90s bubble times, area restaurants were always crowded and frequently overbooked by managers. One we liked a lot in Palo Alto (for the food) routinely made us wait 45 minutes for a table even when we had a reservation. We stopped going.The same kind of thing applied to a taxi company I used to use in San Jose, which during the bubble era treated a previous reservation as something it might consent to honor if a driver felt like it.In both cases I wrote off the businesses as greedy. I didn’t patronize them again, especially when the bubble burst and they no longer had as many customers.

The valley economy has clearly come back to some degree. I haven’t seen the same level of I’ll get mine behavior, but I wonder if people’s memories will be short.

All I know is that two merchants lost my business, irrevocably.

Backfence.com – Palo Alto, Ca. local community news, information, events and advertising

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