More Word of Mouth

Opening the WoM Communications con­fer­ence, Steve Barton of Keevil Barton Kershaw [now defunct] talked about the reasons word of mouth matters more than ever. He cited research that states we receive over 3000 messages a day about products and services (source unknown, but I can believe it. Here is some info). We’re not able to

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What I Learned About Word of Mouth

Thanks to Simon from Green for sorting me out a press pass to Word of Mouth Communications. A very inter­esting day which I thor­oughly recom­mend the next time it comes around. I’m going to write about three cough… two of the present­a­tions in three … two posts, to keep me stocked up with new material

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