Following its report into the extent to which US newspapers have adopted Web 2.0 approaches, such as blogs and podcasts, The Bivings Report offered a list of ten pieces of advice to help the papers avoid their predicted demise:
- Start using tags.
- Provide full text RSS feeds.
- Work with external “social†websites.
- Link to relevant blog entries.
- Get rid of all registration.
- Partner with local bloggers.
- Offer alternative views of your content.
- Modernize your site’s graphic design.
- Learn from Craigslist.
- Make your content work on cell phones and PDAs.
Reader response to the post has now prompted a further list collating their comments:
- Allow Readers to Comment on Every Story
- Improve Search Features
- Use Better HTML
- Focus on Local and Regional News
- Open Up Your Archives
- Provide Multilingual Versions
- Offer Supplemental Content
- Open Up the Letter to the Editor Process
One way to summarise a lot of these pieces of advice is ‘be a bit more like a blog and a bit less like a newspaper’. Make it easy to get to particular stories; distribute your content freely; be a part of the blogosphere.
On the face of it, it makes sense. Blogs are successful, right? So why not follow their pattern. I genuinely believe that a lot of these suggestions would improve newspapers’ online services. On the other hand, though, I’m not sure many of them are really addressing the fundamental problems faced by papers.
Not that many blogs make big money, and even those that do retain very few staff. Editorial costs on newspapers, though, remain massive, online or offline. The reason for this is that it takes a long time and lots of resources to produce news stories. Bloggers don’t face this issue because comment, as they say, is free. And the papers can’t skimp too much on these costs. If newspapers don’t remain the best source for news, become just another site, then they lose more readers and advertisers. The rest of the blogosphere has suddenly got nothing to write about but itself and their cats.
Stories predicting the imminent death of newspapers may be somewhat over-exaggerated, though — there’s news this morning from MediaPost that:
NEWSPAPERS’ ONLINE AD REVENUE TOPPED $667 million in the second quarter, marking a 33 percent increase from last year’s $501 million, according to industry organization the Newspaper Association of America.
But the Web’s contribution to publishers’ bottom line was dwarfed by contractions in the print ad market. Print revenues dropped .2 percent to $11.7 billion, and combined revenues were almost flat, growing just 1.1 percent to end at $12.4 billion.
Just the $12.4bn, eh. Poor lambs.






















[…] TwoPoinTouch: […]
[…] The Bivings Report has followed the responses to its post on the nine ways to improve newspaper sites with a “roundup of the most insightful responses to our suggestions for newspaper website improvements.” Included are excerpts from posts by newspaper Web site guru Adrian Holovaty, Singapore-based “Indian who loves reading The Guardian” Rana, London-based journalist Ian Delaney, “writer, journalist, blogger, editor, webmaster, and graduate student” Johnathon Williams, and yes, moi. A nice birthday gift (it’s Sept. 14). […]
[…] list of things newspapers should consider doing to more fully embrace social/online media. In his twopointouch blog, Ian refers to this piece by the Bivings Report which relayed the best practices of leading US […]